Refund Policy
Understanding Our Service Refund Terms
At Bitsol, we value our clients and aim to provide high-quality IT services. This Refund Policy outlines the circumstances under which you may request a refund. By using our services, you agree to the terms below.
1. General Conditions
- Refunds are only applicable to services purchased directly through www.bitsolinc.com
- A refund request must be submitted within [X days] of the original purchase date.
- Refunds will only be issued to the original payment method used during the
2.Services Eligible for Refund
We use your information for the following purposes:
- To deliver and improve our IT services.
- To communicate with you about support, billing, and project updates.
- To send promotional offers, if you have opted in.
- To comply with legal obligations.
3.Non-Refundable Services
- Completed or partially delivered projects.
- Custom software development, coding, or design services.
- Setup, installation, or consultancy fees.
- Third-party products or services (such as domain names, hosting, or licenses).
4.Refund Process
- To initiate a refund, email support@bitsolinc.com with your invoice/order details.
- Our support team will review your request within 5 business days.
- If approved, the refund will be processed within 10-12 business days to your original payment method.
5.Disputes & Chargebacks
- If you are unsatisfied, please contact us first before initiating a chargeback.
- Chargebacks without prior communication may result in account suspension